FAQs

❓ Frequently Asked Questions

📦 Where do you ship from?

We work with trusted international suppliers and warehouses to bring you the latest trending products. Your order may ship from facilities in Asia, Europe, or the U.S., depending on the product.

🚚 How long does delivery take?

Shipping typically takes 7–15 business days, depending on your location. You’ll receive a tracking number as soon as your order is dispatched so you can follow it every step of the way.

💳 What payment methods do you accept?

We accept all major payment options including Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.

🧾 Can I change or cancel my order?

We process orders quickly. If you need to make changes or cancel, please contact us within 12 hours of placing your order. Once it’s been processed, we can no longer make changes.

📬 How do I track my order?

You’ll receive a confirmation email with tracking details once your order has shipped. You can also use our Track My Order page at any time.

❌ What if I received a damaged or incorrect item?

If your item arrives damaged, defective, or not what you ordered, contact us within 7 days of delivery. We’ll make it right with a refund or free replacement — no hassle.

🔁 Do you accept returns?

Because we ship directly from suppliers, we only accept returns for damaged or incorrect items. We do not offer returns for change of mind. Please contact us before returning any item.

📧 How do I contact Trendler?

You can reach our support team at trendlerstore1@gmail.com or via our [Contact page]. We’re here to help and typically respond within 24–48 hours.